Bradford White warranty information for tankless water heaters in the Sacramento, Ca areas

Bradford White Warranty Information

For warranty service, please call toll-free  800-531-2111, and we will guide you through the warranty service process.

BRADFORD WHITE FACTORY WARRANTY

 

Residential Standard (HEX / Parts / Labor) 10 yr / 5 yr / 1 yr

WHAT DOES THIS LIMITED WARRANTY COVER?

This limited warranty covers both the glass-lined tank and component parts for leakage or other malfunction(s) caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation in the USA, CANADA or Puerto Rico. For other countries, please see chart on reverse side.

 

WHAT DOES THIS LIMITED WARRANTY NOT COVER?

1. This limited warranty does not cover leakage or other malfunction caused by: a) Excessive use and specifically, non-residential use. b) Defective Installation, and specifically, any installation which is made: i. in violation of applicable state or local plumbing, housing or building codes, or ii. without a certified American Gas Association, ASME, or comparable combination temperature and pressure relief valve, or iii. contrary to the written instructions furnished with the unit. c) Adverse local conditions, and specifically, sediment or lime precipitate in the tank or corrosive elements in the atmosphere. d) Misuse, and specifically, operation, and maintenance contrary to the written instructions furnished with the unit, removal of magnesium anode, disconnection, alteration or addition of nonapproved components or apparatus, operation with fuels or at settings other than those set forth on the rating plate or accidental or other exterior damage.

 

2. This warranty also does not cover: a) Production of noise, taste, odors, discoloration or rusty water. b) Incidental property damage, loss of use, inconvenience or other incidental or consequential costs. c) Costs associated with the replacement and/or repair of the unit, including: i. any freight, shipping or delivery charges ii. any removal, installation or re-installation charges iii. any material, and/or permits required for installation, re-installation or repair iv. charges to return the defective water heater and/or component part to the manufacturer.

 

WHAT IS THE PERIOD OF COVERAGE? Within the first 12 months of installation, the consumer will not be responsible for service/repair expenses as a result of defects in manufacturing material/workmanship. This limited warranty runs from date of installation (or without proof of installation, from three (3) months after the date of manufacture) for the period specified on the following chart. To determine length of coverage, check model number listed on the rating plate of appliance against this chart.

USA, CANADA AND PUERTO RICO MODEL NUMBER PREFIX LIMITED TANK** WARRANTY LIMITED PARTS** WARRANTY RE2H 6 or 10 YRS 6 or 10 YRS* NOTE: The duration of the tank warranty will be found in the model number. i.e. RE2H50S6 has a 6 Year tank warranty RE2H50S10 has a 10 Year tank warranty * All RE2H (6) year tank warranted units have a (6) year parts warranty. All RE2H (10) year tank warranted units have a (10) year parts warranty. ** Any RE2H (6) year warranted water heater used for other than a single family housing unit will be covered for one year on tank and one year on parts regardless of any other warranty period specified. Any RE2H (10) year warranted water heater used for other than a single family housing unit will be covered for three years on tank and one year on parts regardless of any other warranty period specified. All replacement water heaters and parts carry the balance of the original warranty, i.e. if an original (10) year tank warranted water heater develops a leak due to defects in materials/workmanship after only (9) years, the replacement unit is warranted for only the balance remaining from the original (10) year warranty, or (1) year in this example.

 

BRADFORD WHITE CORPORATION LIMITED COMMERCIAL WATER HEATER WARRANTY

 

 

 

 

 

 

 

 

WHAT DOES THIS LIMITED WARRANTY COVER?

 

This limited warranty covers both the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation.

 

WHAT DOES THIS LIMITED WARRANTY NOT COVER?*

 

1. This limited warranty does not cover leakage or other malfunctions caused by: a) Defective installation, and specifically, any installation which is made: i) in violation of applicable state or local plumbing, housing or building codes, or ii) without a certified American Gas Association, ASME, or comparable combination temperature and pressure relief valve, or iii) contrary to the written instructions furnished with the unit. b) Adverse local conditions, and specifically, sediment or lime precipitate in the tank or corrosive elements in the atmosphere. c) Misuse, and specifically, operations, and maintenance contrary to the written instructions furnished with the unit, removal of anode(s), disconnection, alteration or addition of nonapproved components or apparatus, operation with fuels or at settings other than those set forth on the rating plate, or accidental or other exterior damage.

 

2. This warranty also does not cover: a) Production of noise, taste, odors, discoloration or rusty water. b) Incidental property damage, loss of use, inconvenience or other incidental or consequential costs. c) Costs associated with the replacement and/or repair of the unit, including: i) any freight, shipping or delivery charges ii) any removal, installation or re-installation charges iii) any material, and/or permits required for installation, re-installation or repair iv) charges to return the defective water heater and/or component part to the manufacturer.

 

WHAT IS THE PERIOD OF COVERAGE?

This limited warranty runs from date of installation (or without proof of installation, from three (3) months after the date of manufacture) for the period specified on the following chart. To determine length of coverage, check model number listed on the rating plate of appliance against this chart. WHAT IS THE DURATION OF THE IMPLIED WARRANTY? ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY IMPOSED ON THE SALE OF THE WATER HEATER UNDER THE LAWS OF THE STATE OF SALE ARE LIMITED IN DURATION TO ONE YEAR FROM DATE OF ORIGINAL INSTALLATION. HOW DOES STATE LAW RELATE TO THE WARRANTY?

 

Some states do not allow: 1. Limitations on how long an implied warranty lasts. 2. Limitations on incidental or consequential damages. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. *Restrictions are not applicable to implied warranties in California. MODEL NUMBER PREFIX D, H, V, LD, DB, PDV, F-I, L-I-6, M,M-I, M-II, EF, LH-I, LV-I, TW, DH, SW, CDW, PDX, P, E, U, (U)LG, LE, LC, CEHD, CEA LIMITED TANK** WARRANTY 1, 3, 5 or 6 YRS LIMITED PARTS**

 

WARRANTY 1 YEAR M3ST, BST, NH, NV 5 YRS 1 YEAR No Letter Prefix 1,3 or 5 YRS 1 YEAR NOTE: The duration of the tank warranty will be found in the model number. i.e.; D80T1991N has a 1 Year tank warranty; D80T1993N has a 3 Year tank warranty; LG250H3N has a 3 Year tank warranty; LG250H5N has a 5 Year tank warranty. **All replacement water heaters and parts carry the balance of the original warranty, i.e. if an original three (3) year tank warranted water heater develops a leak due to defects in materials/workmanship after only two (2) years, the replacement unit is warranted for only the balance remaining from the original three (3) year warranty, or one (1) year in this example.P/N 238-36612-00Z (07/19)

 

WHAT WILL WE DO TO CORRECT PROBLEMS?

 

If a defect occurs within the warranty period, we will: 1. Provide a replacement water heater of our manufacture, (or at our option) repair any unit which develops a leak in the steel tank within the tank warranty period. To obtain a replacement, you must forward the rating plate from the defective unit to us. If government regulations require the replacement water heater to have features not found in the defective water heater, you will be required to pay the difference in price represented by those government required features. 2. Provide a replacement part (or at our option repair) any part which fails to function within the parts warranty period. To obtain a replacement, you must forward the defective part to us. If government regulations require the replacement part to have features not found in the defective part, you will be required to pay the difference in price represented by those government required features. We do reserve the right to verify any claims of defect by inspection.

 

WHAT WILL WE NOT DO?

 

We will not: 1. Repair or replace any water heater, or part, subject to conditions outlined in “What Does This Limited Warranty Not Cover?” 2. Reimburse any costs associated with repair and/or replacement. 3. Replace and/or repair any water heater without complete model/serial number. 4. Replace any water heater without prior receipt of actual rating plate from appliance.

 

HOW DO YOU GET WARRANTY ASSISTANCE?

 

Upon discovering a defect or problem, you should: 1. Contact either the installer or dealer, or 2. Contact us-- BRADFORD WHITE CORPORATION WARRANTY SUPPORT GROUP 200 LAFAYETTE STREET MIDDLEVILLE, MI 49333 (800) 531-2111

 

WHAT SHOULD YOU DO TO KEEP THE WARRANTY IN EFFECT?

 

To facilitate warranty assistance, you should: 1. Follow all instructions enclosed with the product. 2. Retain all bills of sale or receipts for proof of installation, etc. 3. Contact your installer, dealer or our Warranty Department as soon as any problem or defect is noticed. 4. When necessary, allow us, or our chosen representative, to inspect the unit.

 

BRADFORD WHITE CORPORATION LIMITED RESIDENTIAL WATER HEATER WARRANTY

 

 

 

 

 

 

 

 

 

WHAT DOES THIS LIMITED WARRANTY COVER?

 

This limited warranty covers both the glass-lined tank and component parts for leakage or other malfunction caused by defects in materials and/or workmanship. It extends to the first buyer and to any subsequent owner(s) as long as the water heater remains installed at its original place of installation in the USA, CANADA or Puerto Rico. For other countries please see chart on reverse side.

 

WHAT DOES THIS LIMITED WARRANTY NOT COVER?

 

1. This limited warranty does not cover leakage or other malfunction caused by: a) Excessive use and specifically, non residential use. b) Defective Installation, and specifically, any installation which is made: i. in violation of applicable state or local plumbing, housing or building codes, or ii. without a certified American Gas Association, ASME, or comparable combination temperature and pressure relief valve, or iii. contrary to the written instructions furnished with the unit. c) Adverse local conditions, and specifically, sediment or lime precipitate in the tank or corrosive elements in the atmosphere. d) Misuse, and specifically, operation, and maintenance contrary to the written instructions furnished with the unit, removal of magnesium anode, disconnection, alteration or addition of nonapproved components or apparatus, operation with fuels or at settings other than those set forth on the rating plate or accidental or other exterior damage.

 

2. This warranty also does not cover: a) Production of noise, taste, odors, discoloration or rusty water. b) Incidental property damage, loss of use, inconvenience or other incidental or consequential costs. c) Costs associated with the replacement and/or repair of the unit, including: i. any freight, shipping or delivery charges ii. any removal, installation or re-installation charges iii. any material, and/or permits required for installation, re-installation or repair iv. charges to return the defective water heater and/or component part to the manufacturer.

 

WHAT IS THE PERIOD OF COVERAGE? This limited warranty runs from date of installation (or without proof of installation, from three (3) months after the date of manufacture) 

WATER-

 HEATERS

OFFICE HOURS

 

Monday - Friday 8am - 4pm

Saturday - Closed

Sunday - Closed

SERVICE AREAS

Sacramento County All Areas.

Limited areas for Yolo, Placer, and El Dorado Counties.

CONTACT US

Office 916-344-4500

Fax 916-389-1113

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Online Quote (photos)

info@waterheaterpros.com

11367 Trade Center Dr. #130

Rancho Cordova, Ca 95742

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