Dec. 2020

Kirby G.

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Our 35 year old water heater died in the morning and we were up and running with a new one in the afternoon. Thanks to WHP for great customer service and Patrick, who did the install by himself in record time. 5 stars easy!

Dec. 2020

Jean A.

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Tech was early on arrival, which was great. I believe his name was Matt, very clean and well organized. He removed and replaced my worn out water heater. He knew his work and did it well, I am very pleased with the performance, timely manner of work and the pricing. Well worth the five stars all around! Thanks to the entire team, from first contact to tech, outstanding.

Jan. 2021

Ashish P.

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I had an absolute pleasure dealing with Water Heater Pros!!

Last week, I was greeted on the phone by a gentleman named Ed. He was very upbeat, pleasant, informative and attentive. After calling around and getting quotes from competitors, I felt that Ed had already won me over on the phone. Ed was able to send me quotes of all the options available to me, what services were included, to call back if I had any questions and genuinely wished me a great weekend. You could sense that he sympathized with anyone having to replace a Water Heater. I took time over the weekend to explore my options, but I found myself leaning towards Water Heater Pros because of their customer service, labor warranty and the fact that they were a local business. I called back on Monday and was greeted by Ed once again, he remembered me from the week before. Not only was Ed able to schedule me the very next morning, Ed and the staff accommodated me based on a circumstance, and I was absolutely floored that they were able to accommodate. On the morning of the install, I was greeted by Matt. Matt was awesome as well!! He took his time, measured, then measured again, then triple checked...it wa a just awesome!! Felt like he was in his own home with the amount of detail and pleasant dialogue we exchanged. Great installer!! Cleaned up throughly after and explained all the next steps in the process. I highly recommend this company, I went ahead and asked for more business cards so I could pass them out to my family and friends.